IT SOLUTION PROVIDERS

IT Solution Provider

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An IT solution provider is a vendor, a service provider or a value-added reseller that comprehensively handles the project needs of their client from concept to installation through support. This process normally involves studying the clients current infrastructure, evaluating the clients needs, specifying the mix of manufacturers hardware and software required to meet project goals, installing the hardware and software at the clients site(s).

Business Continuity & Availability

Business continuity encompasses a loosely defined set of planning, preparatory and related activities which are intended to ensure that an organization’s critical business functions will either continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period. As such, business continuity includes three key elements: 1. Resilience: critical business functions and the supporting infrastructure are designed and engineered in such a way that they are materially unaffected by most disruptions, for example through the use of redundancy and spare capacity; 2. Recovery: arrangements are made to recover or restore critical and less critical business functions that fail for some reason. 3. Contingency: the organization establishes a generalized capability and readiness to cope effectively with whatever major incidents and disasters occur, including those that were not, and perhaps could not have been, foreseen. Contingency preparations constitute a last-resort response if resilience and recovery arrangements should prove inadequate in practice.

IT Consolidation

Data center consolidation is a common consideration for organizations that plan to reduce the size of a single facility or merge one or more facilities in order to reduce overall operating costs and reduce IT footprint.We help you to reduce your data storage cost.

Service Management Solutions

Service management is integrated into supply chain management as the intersection between the actual sales and the customer. The aim of high performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain. Most service-intensive supply chains require larger inventories and tighter integration with field service and third parties. They also must accommodate inconsistent and uncertain demand by establishing more advanced information and product flows. Moreover, all processes must be coordinated across numerous service locations with large numbers of parts and multiple levels in the supply chain.

Information Lifecycle Management

ILM is the creation and management of a storage infrastructure and the data that it maintains. All information, or data, in a storage network has a specific lifecycle, from the time the information enters an organization’s system to the time it is archived or removed from the system.

Business Intelligence

Business intelligence (BI) is the set of techniques and tools for the transformation of raw data into meaningful and useful information for business analysis purposes. BI technologies are capable of handling large amounts of unstructured data to help identify, develop and otherwise create new strategic business opportunities. The goal of BI is to allow for the easy interpretation of these large volumes of data. Identifying new opportunities and implementing an effective strategy based on insights can provide businesses with a competitive market advantage and long-term stability

Security

When it comes to the area where the business is located, bright lighting should be installed on all the doors and parking lots to improve security for both the business and its employees. Make sure that your business is clearly visible from the street so that any police or security people will be able to see into the store or area clearly. Remember that burglars often target offices and businesses located in areas not viewable from the street.

Call/Contact Centre Solutions

Our customer service outsourcing solutions not only delivers higher efficiency and lower cost by applying our long heritage of Lean Six Sigma, but we also make your entire contact center operation more effective. This is in terms of FCR, higher productivity, upselling and cross selling, the use of analytics and social media to drive smarter customer interactions, and increased customer satisfaction.

PABX Solutions

PABX Solutions specializes in telephony solutions for businesses of all sizes. Looking for a cost effective VoIP enabled PABX with all the features of a traditional PABX? A Virtual PABX might be just what your business needs. Choose cost effective IP PABX for as your telephony solution.